Frequently Asked Questions

I’m new to therapy. What should I expect?

If you’ve never been to therapy, you might be imagining something like what you’ve seen on Hoarders or Crazy Ex-Girlfriend. The reality is far less sensational and, sadly, devoid of musical numbers (so far).

Your first session will be a chance for you and your therapist to get to know each other, discuss your goals and concerns, and develop a preliminary plan for moving forward. That plan might include things like an exploration of your thoughts and feelings, practicing new tools in session, and skills to practice at home. We’re not one-size-fits-all, and we work hard to meet your needs and your preferences on an individual basis.

I hate crying. What if I cry?

You might cry, but it’s not required. In fact, we spend a lot of time laughing, too.

If you do cry, know that you’re not alone. In fact, if you come at any time after noon, there’s approximately an 89.4% chance that you’re not even the first person to cry in our office that day. (Note: That’s a 100% made-up number, but, really, it’s totally normal.)

Who does Stella Nova serve?

Stella Nova focuses on serving and centering the needs of women and nonbinary adults. If you identify as a woman or as nonbinary, you’re welcome here—regardless of what body you were born into, what gender you were assigned at birth, what pronouns you use, and how you express your gender today. In fact, we don’t turn anyone away based on gender alone, although folks that identify as men may find that we’re not as good a fit for your particular needs. (We do sometimes run workshops or events that are limited to specific identity groups in order to create a safe & supportive space.)

I live in New York/Texas/New Zealand, can Stella Nova work with me via video?

Video calls are great at connecting people across long distances. Unfortunately, interstate therapy poses a variety of legal, ethical, and practical challenges for therapy. For this reason, Stella Nova is currently only taking on new clients who are physically located within the state of California.

We may, under limited circumstances, be able to work with ongoing clients who are temporarily out of state to offer continuity of care. If you are a current client and anticipate needing to leave the state, please discuss your options with your therapist as soon as possible. 

How often should we meet?

Most clients prefer to meet weekly. That seems to be a good cadence for getting some momentum going, especially early on. Setting a weekly meeting time is also a way to prioritize therapy as a part of your healthy routine.

If you are interested in a schedule that’s more or less frequent, let us know! We will do our best to accommodate where we can.

Do you ever take naps on the couch in between sessions?

Absolutely, that’s one of the perks of the job.

What does therapy cost?

Our services vary in price based on the therapist with whom you work, their credentials, and any special skills or expertise. After we get a sense of what you’re looking for, we can give you a personalized quote. We do have a limited number of reduced fee slots to allow us to provide services to students, aspiring and early-career professionals, non-profit and public sector employees, and individuals going through financial hardship.

Do you take my insurance?

We are not in-network with any insurance panels; however, many of our clients utilize out-of-network benefits and receive reimbursement for services. We are happy to provide the appropriate paperwork for you to submit. You may also be able to use your FSA or HSA benefits to pay for therapy directly.

If you have questions about your insurance coverage for out-of-network services, please contact your insurance company for more information.

Can I curse in therapy?

No need to apologize for your potty mouth here. If the best way to express yourself in therapy is with a few well placed F-bombs, bring it on. Therapists are generally pretty hard to shock.

Where can I find your current practice policies?

Check out our office policies to learn more about the details of our 24-hour cancellation policy, social media use, and other important stuff.

What’s a Stella Nova?

Stella Nova means ‘new star’ – a metaphor for bursting with potential and energy. Like stars, we believe that women shine when we come together. Come join our constellation! (See what we did there?)